Docs Helpdesk - User contributions [en]

Credits

2025-10-22T13:51:15Z

Ignasi Diez: Created page with "When your PaperCut printing credits run out, you will be provided with a code to refill your credits. To do so, you must connect to the TBS-STUDENTS network and access the URL: <nowiki>http://print.tbsalu.es:9191</nowiki> and enter your TBS BARCELONA credentials (the same ones you use for Wi-Fi, not your TBS email address). Look for the Redeem section and enter the code in the following format: TBS-XXXX-XXXX where X are numbers and letters. Once validated, 1000 credi..."

When your PaperCut printing credits run out, you will be provided with a code to refill your credits.

To do so, you must connect to the TBS-STUDENTS network and access the URL:

<nowiki>http://print.tbsalu.es:9191</nowiki> and enter your TBS BARCELONA credentials (the same ones you use for Wi-Fi, not your TBS email address). Look for the Redeem section and enter the code in the following format:

TBS-XXXX-XXXX where X are numbers and letters.

Once validated, 1000 credits will be automatically loaded.

Students Tips

2025-10-22T13:46:00Z

Ignasi Diez:

Welcome.

Here you can find some tips that can help you.

- How to Log in to the virtual secretariat and request/pay for a [[badge]].

- How to book a [[space|space.]]

- How to [[Print]] from email.

- How to open a [[ticket|ticket.]]

- How to setup [[Tbs account to Mobile]].

- How to see [[Classes in Calendar|Classes in Calendar.]]

- How to [[change signature]] in outlook.

- How to [[regulate temperature and lighting]].

- How to create a [[Zoom Meeting for students|Zoom Meeting]].

- How to use [[Huawei in Face to Face mode]].

- How to use [[Huawei in Teams mode]]

- How to [[share screen in face to face rooms]]

- How to setup [[Authentication]] method

- How to [[scan documents]] to your one drive

- How to [[Print documents from computer room|print documents]] from computer room

- How to [[print from USB]]

- How to [[Credits|refill credits]]

Screening

2025-02-25T08:27:45Z

Ignasi Diez:

Hybrid classrooms are prepared to provide both face-to-face and telematic services. The technology in these rooms provides a unique experience for students and teachers.

They have monitors to see which students are online, to see what is being projected and viewed remotely and what students are sharing.

Follow the video here:

https://www.youtube.com/watch?v=G-cZW9TaiRg

Or follow this guide:

To start you go to the controller on the wall, and press the '''JOIN''' button. On this controller, the zoom meeting is already set up.

[[File:Controller.png|frameless|860x860px]]

If it is not ready, you can create a new one and invite the assistants.

[[File:New_Meeting_.png|frameless]]

Once you start the meeting you have to access the Zoom app on your computer using SSO authentication, Click on SSO.

Note that you must be a tbs-education user to access the TBS Zoom environment. In special situations it is possible to invite external people but this must be indicated when creating the meeting.

[[File:Zoom Setup 1.png|frameless|844x844px]]

Enter the domain: '''tbs-education-fr'''

[[File:Zoom Setup 2.png|frameless|846x846px]]

When you click continue, ("continuar" in blue) it will send you to a zoom url where you will be asked to continue zooming.

[[File:Zoom setup 3.png|frameless|848x848px]]

Click on Open Zoom.us ( Obre Zoom.us in popup dialog) and you will enter in your zoom with your scheduled Meetings.

[[File:Zoom setup 5.png|frameless|862x862px]]

Close audio options to avoid feedback sound due interferences with the classroom microphone

[[File:Zoom Setup 6.png|frameless|861x861px]]

Also in this room you can connect through Clickshare.:

- Connect the clickshare device to the computer and touch the small button to share.

- Click on sharecontent button in the controller.

[[File:Controller.png|frameless|860x860px]]

It will appear a Green Button with Share Conten in the controller. Tap on it.

Once is connected the Controller will show this
[[File:Image.png|left|thumb|495x495px]]

File:Image.png

2025-02-25T08:26:01Z

Ignasi Diez:

Clickshared

Room 205

2024-09-30T09:57:45Z

Ignasi Diez:

'''How to use different devices in the Room 205'''

[[- Lighting|- How to use Lighting]]

[[Phone|- How to use the Phone]]

[[Hybrid class (Scheduled) .|- How to Project]]

Basic Tips

2024-07-26T07:02:19Z

Ignasi Diez:

- Basic use of [[Teams.]]

- How to change [[password.]]

- Start [[hybrid class (Scheduled) .]]

- Start [[hybrid class (Non- Scheduled).]]

- How to invite [[external guests to a hybrid room.]]

- How to [[Share Screen in hybrid clasees|Share Screen in hybrid classes.]]

Share Screen in hybrid clasees

2024-07-26T07:01:40Z

Ignasi Diez: Ignasi Diez moved page Share Screen in hybrid room. to Share Screen in hybrid clasees without leaving a redirect

Here You can find how to share screen in hybrid room
 
 <youtube>q7wq1e1OSi4</youtube>

Share Screen in hybrid clasees

2024-07-26T07:01:20Z

Ignasi Diez:

Here You can find how to share screen in hybrid room
 
 <youtube>q7wq1e1OSi4</youtube>

Share Screen in hybrid clasees

2024-07-26T07:01:03Z

Ignasi Diez:

Here You can find how to share screen in hybrid room
 
 <nowiki><youtube>q7wq1e1OSi4</youtube></nowiki>

Share Screen in hybrid clasees

2024-07-26T07:00:35Z

Ignasi Diez: Created page with "Here You can find how to share screen in hybrid room <youtube/q7wq1e1OSi4</youtube>"

Here You can find how to share screen in hybrid room
 
 
<youtube/q7wq1e1OSi4</youtube>

External guests to a hybrid room.

2024-07-26T06:50:19Z

Ignasi Diez: Created page with "Here you can find how to invite External guests to a hybrid room <youtube>PidM0vY_tFM</youtube>"

Here you can find how to invite External guests to a hybrid room
 
 
<youtube>PidM0vY_tFM</youtube>

Hybrid class (Non- Scheduled).

2024-07-26T06:48:59Z

Ignasi Diez: Created page with "Here you can find how to start a non scheduled hybrid class <youtube>x9rVw0GCRu8</youtube>"

Here you can find how to start a non scheduled hybrid class
 
 
<youtube>x9rVw0GCRu8</youtube>

Hybrid class (Scheduled) .

2024-07-26T06:46:06Z

Ignasi Diez: Created page with "Here you can find how to start scheduled hybrid class <youtube>G-cZW9TaiRg</youtube>"

Here you can find how to start scheduled hybrid class
 
 
<youtube>G-cZW9TaiRg</youtube>

Password.

2024-07-26T06:42:03Z

Ignasi Diez: Created page with "Here you can find how to change your password <youtube><youtube>"

Here you can find how to change your password
 
 
<youtube><youtube>

Teams.

2024-07-26T06:40:09Z

Ignasi Diez: Created page with "Here you can fin how to use Teams. <youtube>-UNy28St3eg</youtube>"

Here you can fin how to use Teams.
 
 
<youtube>-UNy28St3eg</youtube>

Basic Tips

2024-07-24T14:42:04Z

Ignasi Diez: Created page with "- Basic use of Teams. - How to change password. - Start hybrid class (Scheduled) . - Start hybrid class (Non- Scheduled). - How to invite external guests to a hybrid room. - How to Share Screen in hybrid room."

Main Page

2024-07-24T14:26:52Z

Ignasi Diez:

=== Welcome to Helpdesk Documentation ===
In this site, will find all manuals, guides and quick information about how to connect and operate with all room's devices. link

* [[Internet|How to get Internet]]
* [[How to use a room-device|How to use a room/device]]
* [[Basic Tips]]
* [[Students Tips]]

<blockquote>'''Note''': if you don't find the information you are looking for, please let it know sending us a request: [https://tbsboard.tbs-education.es/student/support/IT/IT_REQUEST/IT_REQUEST_OTHER/ Request information]</blockquote>

Students Tips

2024-07-24T14:25:32Z

Ignasi Diez:

Print from USB

2024-07-24T14:25:11Z

Ignasi Diez:

Here you can find how to print using USB memory
 
 
<youtube>gXcEgN53USs</youtube>

Print from USB

2024-07-24T14:24:47Z

Ignasi Diez: Created page with "Here you can find how to print from a USB memory <youtube>gXcEgN53USs</youtube>"

Here you can find how to print from a USB memory
 
 
<youtube>gXcEgN53USs</youtube>

Print documents from computer room

2024-07-24T14:23:06Z

Ignasi Diez:

Here you can find how to Print documents.
 
 
<youtube>oFpIS4o--Rg</youtube>

Students Tips

2024-07-24T14:22:09Z

Ignasi Diez:

Print documents from computer room

2024-07-24T14:21:51Z

Ignasi Diez: Ignasi Diez moved page Print documents to Print documents from computer room without leaving a redirect

Here you can find how to Print documents.
 
 
<youtube>r-NnUaH-5o4</youtube>

Students Tips

2024-07-24T14:20:30Z

Ignasi Diez:

Print documents from computer room

2024-07-24T14:20:17Z

Ignasi Diez: Created page with "Here you can find how to Print documents. <youtube>r-NnUaH-5o4</youtube>"

Here you can find how to Print documents.
 
 
<youtube>r-NnUaH-5o4</youtube>

Students Tips

2024-07-24T14:15:15Z

Ignasi Diez:

Scan documents

2024-07-24T14:14:55Z

Ignasi Diez:

Here you can find how to scan documents to your One Drive.
 
 
<youtube>r-NnUaH-5o4</youtube>

Scan documents

2024-07-24T14:14:29Z

Ignasi Diez: Created page with "Here you can find how to scan documents to your one drive. <youtube>r-NnUaH-5o4</youtube>"

Here you can find how to scan documents to your one drive.
 
 
<youtube>r-NnUaH-5o4</youtube>

Authentication

2024-07-24T14:11:51Z

Ignasi Diez: Created page with "Here you can find how to setup your authentication method. <youtube>nqG6uOxT2cI</youtube>"

Here you can find how to setup your authentication method.
 
 
<youtube>nqG6uOxT2cI</youtube>

Share screen in face to face rooms

2024-07-24T14:06:10Z

Ignasi Diez: Created page with "Here you can find how to share screen in face to face room <youtube>3UOQOau8yws</youtube>"

Here you can find how to share screen in face to face room
 
 
<youtube>3UOQOau8yws</youtube>

Huawei in Teams mode

2024-07-24T13:49:14Z

Ignasi Diez: Created page with "Here you can find how to use Huawei in Teams mode. <youtube>fC_F-OoODI0</youtube>"

Here you can find how to use Huawei in Teams mode.
 
 
<youtube>fC_F-OoODI0</youtube>

Students Tips

2024-07-24T13:45:36Z

Ignasi Diez:

Huawei in Face to Face mode

2024-07-24T13:45:11Z

Ignasi Diez: Created page with "Here you can find how to use Huawei in Face to Face Mode. <youtube>9n-bq-2iaZk</youtube>"

Here you can find how to use Huawei in Face to Face Mode.
 
 
<youtube>9n-bq-2iaZk</youtube>

Students Tips

2024-07-24T13:34:51Z

Ignasi Diez:

Zoom Meeting for students

2024-07-24T13:34:26Z

Ignasi Diez: Created page with "Here you can find the information to create a Zoom Meeting <youtube>-1WtmYFoUks</youtube>"

Here you can find the information to create a Zoom Meeting
 
 
<youtube>-1WtmYFoUks</youtube>

Regulate temperature and lighting

2024-07-24T13:15:28Z

Ignasi Diez:

Here you can find how to regulate temperature and lighting 
<youtube>SPgUnJT1XkM</youtube>

Regulate temperature and lighting

2024-07-24T13:15:06Z

Ignasi Diez: Ignasi Diez moved page Regulate temperature and light to Regulate temperature and lighting without leaving a redirect

Here you can find how to regulate temeprature and light
 
 
<youtube>SPgUnJT1XkM</youtube>

Regulate temperature and lighting

2024-07-24T13:14:50Z

Ignasi Diez: Created page with "Here you can find how to regulate temeprature and light <youtube>SPgUnJT1XkM</youtube>"

Here you can find how to regulate temeprature and light
 
 
<youtube>SPgUnJT1XkM</youtube>

Students Tips

2024-07-24T13:13:18Z

Ignasi Diez:

Welcome.

Here you can find some tips that can help you.

- How to Log in to the virtual secretariat and request/pay for a [[badge]]

- How to book a [[space]]

- How to [[Print]] from email

- How to open a [[ticket]]

- How to setup [[Tbs account to Mobile]]

- How to see [[Classes in Calendar]]

- How to [[change signature]] in outlook

- How to [[regulate temperature and light]]

Students Tips

2024-07-23T13:41:12Z

Ignasi Diez:

Change signature

2024-07-23T11:50:26Z

Ignasi Diez: Created page with "Here you can find how to change signature in outlook <youtube>3RkUTDvbXQw</youtube>"

Here you can find how to change signature in outlook
 
 
<youtube>3RkUTDvbXQw</youtube>

Classes in Calendar

2024-07-23T11:48:31Z

Ignasi Diez: Created page with "Here you can find how to see classes in Calendar. <youtube>bEjWzSD6Ruw</youtube>"

Here you can find how to see classes in Calendar.

 
 
<youtube>bEjWzSD6Ruw</youtube>

Students Tips

2024-07-23T11:38:37Z

Ignasi Diez:

Students Tips

2024-07-23T11:38:02Z

Ignasi Diez:

Tbs account in Mobile

2024-07-23T11:37:32Z

Ignasi Diez: Ignasi Diez moved page Tbs account in Mobile to Tbs account to Mobile

#REDIRECT [[Tbs account to Mobile]]

Tbs account to Mobile

2024-07-23T11:37:32Z

Ignasi Diez: Ignasi Diez moved page Tbs account in Mobile to Tbs account to Mobile

Here you can find how to set up your Tbs account in your mobile.
 
 
<youtube>t72-1aeX_aY</youtube>

Tbs account to Mobile

2024-07-23T11:33:34Z

Ignasi Diez: Created page with "Here you can find how to set up your Tbs account in your mobile. <youtube>t72-1aeX_aY</youtube>"

Here you can find how to set up your Tbs account in your mobile.
 
 
<youtube>t72-1aeX_aY</youtube>

Students Tips

2024-07-23T11:30:02Z

Ignasi Diez:

Ticket

2024-07-23T11:28:38Z

Ignasi Diez: Created page with "Here you can find how to create a ticket from Tbs-Board <youtube>D7Pr4ZiqHMc</youtube>"

Here you can find how to create a ticket from Tbs-Board
 
 
<youtube>D7Pr4ZiqHMc</youtube>

Students Tips

2024-07-23T11:27:25Z

Ignasi Diez: